FAQ

Yes! All of our custom sneakers are made with authentic components so your never have to worry about poor quality here. Please note that your sneakers are not apart of any collaboration with these brands.

Each custom sneaker is made to order to avoid waste and overproduction so production time can vary. Typically, it takes 3-4 weeks for us to order supplies, complete the sneakers, and to ship. Every customer will receive personalized updates via the contact method provided at checkout.

Since each custom sneaker is made to order, we do not offer returns or exchanges unless there is a defect or error on our end.

Yes! We use high quality materials and adhesives that ensure wearability anytime, anywhere.

Yes! Always make sure to reach out to us via email (soleconcernsneakers@gmail.com), or DM us on Instagram (@sole.concern) with any issues may have. From there we will be able to assist you with any problems or questions you have regarding your sneakers.